Support & FAQ
Need help? We're here for you.
Contact us at 4xreviews@gmail.com
Need help? We're here for you.
Contact us at 4xreviews@gmail.com
If you purchased Pro but don't see it active, go to Settings > Restore Purchase. Ensure you are logged in with the same Store account you used to buy it.
Sanctuary syncs automatically when you sign in. To manually sync, pull down on the home screen or toggle "Backup to Cloud" in Settings.
If your animals or items are missing images, go to Settings > Reload Assets to re-download the latest game content.
To permanently delete your account and all data, go to Settings > Delete Account. This action is irreversible.
Read how we protect your data in our Privacy Policy.
By using Sanctuary, you agree to our Terms of Service.